CREATING AN ACCOUNT
Select "Join Now" in the main navigation. Enter the requested personal and contact details, create your account credentials and complete the registration form. You must be 18 or older to open a Betpinnacle.co account.
HELP CENTRE / SUPPORT
Find practical information about using Betpinnacle.co, managing your account, payments, wagering and responsible gambling.
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Essential steps for setting up and accessing your Betpinnacle.co account.
Select "Join Now" in the main navigation. Enter the requested personal and contact details, create your account credentials and complete the registration form. You must be 18 or older to open a Betpinnacle.co account.
Select "Log In" in the main navigation. Enter the credentials associated with your Betpinnacle.co account and continue to access your account.
Complete any identity and age verification requested by Betpinnacle.co. Make sure the information you provide matches your personal details. Verification may be required before full account functionality becomes available.
Once logged in, open your account area to manage available account details, review your wagering activity and access available responsible gambling controls.
Managing your Betpinnacle.co account details, credentials and preferences.
Open your account area to review the personal details held on your account. Keep your contact information current so that important account and service notices reach you.
Choose a strong, unique password for your Betpinnacle.co account and never share your credentials. If you believe your account has been accessed by someone else, change your password and contact support.
Select "Log In" in the main navigation and use the password reset option. Follow the instructions sent to the contact details registered to your account to set a new password.
You can request account closure at any time by contacting support. Any remaining eligible balance is returned to a payment method registered in your name.
How payments into and out of your Betpinnacle.co account work.
Deposits can be made using an accepted payment method registered in your name. Debit cards only — credit cards are not accepted for betting in Australia.
Withdrawals are paid back to a payment method held in your name. Processing times depend on your payment provider and any verification requirements on your account.
Betpinnacle.co accepts selected debit card and bank payment options available in Australia. The methods available to you are shown at the payment step in your account area.
You can apply a deposit limit to your account to control how much you can deposit over a chosen period. Limit decreases take effect immediately.
Placing and managing wagers on Betpinnacle.co sporting markets.
Select the odds for your chosen outcome to add it to your bet slip. Enter a stake, review the details and confirm the wager before it is placed.
Odds are displayed in decimal format. Your potential return is your stake multiplied by the decimal odds, including the return of your stake.
Markets are published ahead of scheduled events and may be suspended or removed as event conditions change. Prices can change up until a wager is confirmed.
Wagers are settled once the official result of the relevant market is confirmed. Settled returns are applied to your account balance.
Wagering on thoroughbred, harness and greyhound racing markets.
Racing markets cover metropolitan and regional meetings. Each race lists runners with their current fixed odds where a price is offered.
Fixed odds lock in the price shown at the time your bet is placed, subject to the racing rules that apply to the market.
If a runner is scratched before the race, affected wagers are handled under the applicable scratching rules, which may include refunds or deductions from winning bets.
Racing markets are settled on the official result declared by the relevant racing authority, including any amendments made before settlement.
How Betpinnacle.co Showdown feature markets and matchups work.
Showdown is Betpinnacle.co's featured matchup format, presenting selected head-to-head markets from upcoming sporting events in one place.
Open the Showdown section from the main navigation, review the featured matchups and add your selections to the bet slip in the usual way.
Showdown markets are settled on official results in the same way as standard sports markets. Settled returns are applied to your account balance.
Tools and support services for keeping your wagering under control.
Apply a limit to how much you can deposit over a chosen period. Decreases apply immediately; increases only take effect after the applicable waiting period.
You can request a temporary break from your account. During a break you will not be able to log in or place wagers until the period ends.
BetStop — the National Self-Exclusion Register — lets you exclude yourself from all licensed Australian online wagering providers for free.
For free and confidential support call Gambling Help Online on 1800 858 858, available 24 hours a day, 7 days a week.
Fixing common technical issues with the Betpinnacle.co website.
Refresh the page, clear your browser cache or try another supported browser. Check your internet connection if the issue continues.
Betpinnacle.co supports current versions of major browsers. Update your browser if pages are not displaying correctly.
If selections are not appearing in your bet slip, refresh the page and add the selection again. Odds may have changed or the market may have been suspended.
If a technical issue persists, contact us with a description of the problem, your device and your browser so we can help.
18+ Australian residents only
CHANCES ARE YOU'RE
ABOUT TO LOSE.
For free & confidential support call 1800 858 858 or visit Gambling Help Online.
Self-exclude with BetStop.
BETSTOP
BetStop - the National Self-Exclusion Register. Free for anyone who wants to stop all licensed Australian online wagering.
Visit BetStop →Debit cards only. Credit cards are not accepted for betting in Australia.